Sankalp Clinical Consult
Patient Support

Frequently Asked Questions

Find answers to common queries regarding appointment scheduling, cashless claims, visiting regulations, and medical services.

Support Desk

Frequently Asked Questions

Click on the categories to filter topics, or click any question to slide open the explanation.

To guarantee a quiet, sterile, and restorative atmosphere for all recovering patients, inpatient visiting hours are restricted to 4:00 PM to 6:00 PM daily. Only one visitor carrying an authorized attendant pass is permitted at the bedside at any given time.

Yes, our Emergency and Trauma Care facility is open 24 hours a day, 365 days a year. It is equipped with advanced ICU monitoring tools, modular surgical tables, and is staffed around-the-clock by emergency medical officers and trauma care specialists.

You can easily request a priority OPD slot using our consultation request forms on the website, or by calling our helpdesk at +91 9584 889068. Our front office staff will check doctor rosters and contact you to confirm a convenient slot.

Yes. If you need to reschedule or cancel your slot, please notify our team at least 4 hours in advance by calling the reception desk. This allows us to allocate the time to other patients in need.

Yes. Sankalp Hospital provides cashless support under the central government's Ayushman Bharat Yojana (PM-JAY), the state's Khubchand Baghel Swasthya Sahayata Yojana (DKBSSY), the CG State Employees Scheme, and CGHS / ESIC panels. Bring your active scheme card to our TPA helpdesk.

To initiate corporate cashless authorization, please provide:
  • Your active health insurance card / TPA card
  • Copy of the insurance policy document
  • A valid government photo ID card (Aadhaar Card, PAN Card, etc.)
  • Doctor's diagnostic report & admission note

Our Sankalp Assisted Fertility IVF Center has hit a milestone of 1,500+ successful IVF babies born. Our clinical success rates for IUI, IVF, and ICSI treatments range from 50% to 65% depending on specific case details, which matches elite global standards.

Unlike open surgeries that require long skin incisions, laparoscopic surgery uses tiny 0.5-1 cm incisions. This minimally invasive technique provides patients with significantly less pain, reduced risk of infection, minimal scarring, shorter hospital stays, and much faster recovery to daily life.